Privacy Policy for Shiny Co Cleaning
At Shiny Co Cleaning (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, and billing details when you request a quote, book a service, or contact us.
- Non-Personal Information: including browser type, device information, IP address, and how you interact with our website.
- Communication Data: such as messages, calls, or emails exchanged with us.
2. How We Use Your Information
We use the information we collect for purposes including:
- Providing and managing our cleaning services.
- Responding to inquiries and sending quotes or confirmations.
- Improving our website and services.
- Processing payments and maintaining accurate records.
- Sending marketing communications, promotions, or updates (if you opt in).
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information only in the following limited circumstances:
With trusted service providers who assist in operating our business (e.g., payment processors, scheduling tools).
If required by law, regulation, or legal process.
To protect the rights, property, or safety of Shiny Co Cleaning, our customers, or others.
Important Compliance Notice:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Text Messaging & Communication Consent
By providing your phone number, you may receive service-related communications from Shiny Co Cleaning, such as appointment reminders, updates, and customer support messages. Standard message and data rates may apply. You can opt out of receiving promotional text messages at any time by replying “STOP.”
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve our services. You may choose to disable cookies in your browser settings, but some features of our site may not function properly.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access or request a copy of the data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal information, subject to legal and contractual obligations.
- Opt out of marketing communications.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated version will be posted on this page with a revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Shiny Co Cleaning
Email: sales@shinycocleaning.com
Phone: 720-513-3323